Full Monte™ Support

• Does Full Monte support non-English version of Project?
  Barbecana does not currently have any non-English versions of Full Monte, which means that all menus, dialogs, and other text is in English. However, this does not mean that Full Monte cannot operate on a non-English version of Project or of Windows, or on data that was created with such a version. Full Monte understands the local text for things like the names of months, relationship types, etc., and the currency symbol (even if double byte) and how to format numeric data and dates. In fact, individual views can be configured with their own date formats so a single system can produce reports in multiple formats without further configuration.
• Which versions of Microsoft Project and Primavera do you support?

  Full Monte supports Microsoft Project 2007 through 2016 (Standard and Professional editions 32 or 64 bit) and Primavera P6 6.2 through 18 (including SQLite databases).

  For use with Microsoft Project Server or Project Online, Full Monte must be installed with Microsoft Project Professional. Analysis can then be performed on projects opened from the Project Server or Project Online.  Full Monte recognizes and supports Project Server custom Enterprise Fields for data and sharing results.  Please see the Full Monte for Microsoft Project installation or contact Full Monte support for further information.

• Is Full Monte licensed to a user or to a computer?

  For Microsoft Project, Full Monte is licensed to the user (as an Add-In to their copy of Microsoft Project). If the software is installed on a server that supports multiple users (for example Citrix or Microsoft Terminal Services) then a license must be purchased for each user who will use Full Monte.

  For Primavera, you can either purchase a machine license (allows connections to multiple databases) or a database license.

  Please contact us to discuss your licensing requirements.

• What happens if I get a new computer and want to install the software on that without buying a new license?
  Just uninstall it from the old computer then install it on the new computer. For Full Monte 2016 and above just re-enter the license key provided when you first registered the software. For older versions (2.1 and earlier) you will need to send us the MAC address of the wired Ethernet adapter in the new PC for us to generate a new license key for you.
• I uninstalled Full Monte from Microsoft Project 2007 but the menu still appears (but with only the edit option). Why?
  This is a problem only in Project 2007. To remove the remaining menu go into Project, right mouse on a tool bar and pick “Customize.” It will bring up a dialog, but here is the tricky bit: ignore the dialog, go up to the Full Monte menu and drag it down into the spreadsheet area. It will not bother you again!
• Re-entering Microsoft Project after an abnormal end, Project said there was a serious problem with Full Monte and suggested I disable it.
  If this happens often, let us know, preferably also telling us what you were doing at the time. It is best to say no to the “disable” question. If you say yes Full Monte menu items will not appear, but here is how to get them back. In Project 2010 or later, select Files/Options/Add-ins. (It is slightly different in 2007.) At the bottom of the dialog there is a combo box where you should select “disabled items” and press “Go.” You should see Full Monte listed as a disabled item; selected it and press the enable button. Close and restart Microsoft Project.
• Risk Analysis Takes far Longer than Barbecana Claim. Why?
  We have found that this can be caused by certain anti-virus software. Specifically we know that it is a problem with McAfee if the host intervention protection feature is switched on. We are told that this makes it about 3 times slower than normal, which means it is about 30 times faster than competitors.
• I tried to download Full Monte, but have not received the confirmation email. Why?
  Maybe you entered your email address incorrectly, but please check your spam or junk folder. If it is not in there, send an email to asmith@barbecana.com and she can provide the install link and instructions.

Current version information:

Full Monte 2017 R1 for Microsoft Project: 3.2.18155.1 (released June 2018) – Bug Fix Release
Full Monte 2017 for P6: 1.3.18179.1 (released June 2018) – Bug Fix Release

Previous version information:

Full Monte 2017 R1 for Microsoft Project: 3.1.18122.2 (released May 2018) – Major Release
Full Monte 2017 for P6: 1.3.18068.1 (released March 2018)  – Major Release
Full Monte 2017 for Microsoft Project: 3.1.17097.3 (released April 2017) – Major Release
Full Monte 2016 for P6: 1.2.16057.3 (released March 2016) – Major Release
Full Monte 2016 for Microsoft Project: 3.0.16054.2 (released February 2016) – Bug Fix Release
Full Monte 2016 for Microsoft Project: 3.0.15341.1 (released December 2015) – Major Release
Full Monte 2.1 for Microsoft Project: 2.1.15317.1 (released November 2015) – Bug Fix Release – End of Life

Technical Support is FREE for the first 12 months after purchase.

Continued access to support and upgrades after the first 12 months can be purchased annually for:

Full Monte for Microsoft Project: $179 per year
Full Monte for P6: $412 per year

If you have any questions regarding download, installation, or using Full Monte, please complete this form.