Full Monte™ Support

Provided you have a current maintenance and support agreement, you can request support on the form below or download software updates by using the appropriate Free Trial forms here: https://www.barbecana.com/full-monte/free-trial-request/

How can we help?

  • Hidden
  • Your serial number can be found on the About Full Monte dialog.
  • Max. file size: 8 MB.
  • This field is for validation purposes and should be left unchanged.

  • I purchased a full license but Full Monte is saying it is in Academic mode
    If the software says a project is too large for Academic mode then the purchased License Key and Licensee Name were not correctly entered into the software. Please go to Add-Ins, Full Monte Administration, Register Full Monte to enter the license information. Current license status can be viewed in the About Full Monte dialog.
  • What does sensitivity analysis tell me?
    Sensitivity Analysis shows the correlation between uncertainty on each task/activity and the variability of the selected sensitivity target (either interim milestone or project completion). Full Monte is unique in also showing mean finish dates for the sensitivity target based on both the most optimistic and most pessimistic duration of the individual tasks affecting the outcome. This helps identify opportunities for schedule compression and reducing variability (standard deviation) in the outcome.
  • What is Risk Path Analysis?
    Full Monte’s Risk Path Analysis groups tasks/activities by their likelihood of being on the critical path to the selected sensitivity target. This can identify multiple potential critical paths which can raise awareness and aid planning for multiple eventualities.
  • Does Full Monte support non-English version of Project?
    Full Monte does support foreign language versions of Microsoft Project although the product itself is only available in English. Full Monte also supports regional language settings for dates and currency. In fact, individual views can be configured with their own date formats so a single system can produce reports in multiple formats.
  • Which versions of Microsoft Project and Primavera do you support?

    Full Monte supports Microsoft Project 2007 through 2019 including Office 365 editions (Standard and Professional editions 32 or 64 bit) and Primavera P6 6.2 through 18.8 (including SQLite databases).

    For use with Microsoft Project Server or Project Online, Full Monte must be installed with Microsoft Project Professional. Analysis can then be performed on projects opened from the Project Server or Project Online.  Full Monte recognizes and supports Project Server custom Enterprise Fields for data and sharing results.  Please see the Full Monte for Microsoft Project installation or contact Full Monte support for further information.

  • Is Full Monte licensed to a user or to a computer?

    For Microsoft Project, Full Monte is licensed to the user (as an Add-In to their copy of Microsoft Project). If the software is installed on a server that supports multiple users (for example Citrix or Microsoft Terminal Services) then a license must be purchased for each user who will use Full Monte.

    For Primavera, you can either purchase a machine license (allows connections to multiple databases) or named/concurrent database licenses.

    Please contact us to discuss your licensing requirements.

  • What happens if I get a new computer and want to transfer Full Monte
    Just uninstall it from the old computer then install it on the new computer. For Full Monte 2016 and above just re-enter the license key provided when you first registered the software. For older versions (2.1 and earlier) you will need to send us the MAC address of the wired Ethernet adapter in the new PC for us to generate a new license key for you.
  • Re-entering Microsoft Project after an abnormal end, Project said there was a serious problem with Full Monte and suggested I disable it.
    If this happens often, let us know, preferably also telling us what you were doing at the time. It is best to say no to the “disable” question. If you say yes Full Monte menu items will not appear, but here is how to get them back. In Project 2010 or later, select Files/Options/Add-ins. (It is slightly different in 2007.) At the bottom of the dialog there is a combo box where you should select “disabled items” and press “Go.” You should see Full Monte listed as a disabled item; selected it and press the enable button. Close and restart Microsoft Project.
  • I tried to download Full Monte, but have not received the confirmation email. Why?
    Maybe you entered your email address incorrectly, but please check your spam or junk folder. If it is not in there, please contact support on 281 971 9825 option 2.
  • I uninstalled Full Monte from Microsoft Project 2007 but the menu still appears (but with only the edit option). Why?
    This is a problem only in Project 2007. To remove the remaining menu go into Project, right mouse on a tool bar and pick “Customize.” It will bring up a dialog, but here is the tricky bit: ignore the dialog, go up to the Full Monte menu and drag it down into the spreadsheet area. It will not bother you again!

Full Monte for Microsoft Project.

Click here for the latest Full Monte for Microsoft Project Release Note

Full Monte SRA for Microsoft project: 3.6.24057.1 (Released February 2024) Feature Update
Released two new FullMonteUserConfiguration.txt options to manage the use of Enterprise Fields. SUPPRESSENTERPRISEFIELDS=TRUE will prevent Enterprise fields from being displayed in Field Pick Lists (but appropriate fields will still be automatically mapped) and DISABLEENTERPRISEFIELDS=TRUE that will disable the use of Enterprise fields entirely including removing them from Field Mappings. Also added a new option SUPPRESSFRIENDLYFIELDNAMES=TRUE to reduce clutter in field pick lists by only including the original field name.
Full Monte SRA for Microsoft Project: 3.6.24019.1 (Released January 2024) Bug Fix
Fixed an issue where a comma in the users documents folder file path would cause Full Monte to crash on startup. This could happen if the users documents were re-directed to a cloud storage environment.
Full Monte SRA for Microsoft Project: 3.6.23333.x (released December 2023) Bug Fix
Fixed an issue where the dropdown list of distribution types on the Manage Template dialog included a ‘Discrete’ option that was not valid.
Fixed a crash in the JCL report introduced when we added the risk analysis Converegnec feature.
Full Monte SRA for Microsoft Project: 3.6.23293.x (released October 2023) Minor Update and Bug Fix
Added an option (USEAPPDATA=TRUE) to FullMonteSystemConfiguration.txt to save Full Monte user files under C:\Users\<username>\AppData. This is useful where the users Documenst folder is inaccessible. Fixed a bug where Finish dates saved back to linked projects could be adjusted to a working period in the Master project Standard Calendar rather than the Standard calendar of the linked project. Calculations were not affected by the issue.
Full Monte SRA for Microsoft Project: 3.6.23237.x (released August 2023) Feature Update
Added an option to display Convergence information after a Risk Analysis is performed.  Fixed an issue when changing an existing Task to a Milestone when the task had conditional branching information. Fixed an issue where Risk Path numbering could loop and cause an out of memory condition. Improved tool tips for Foreign Tasks and their Predecessor/Successor tasks.
Full Monte SRA for Microsoft Project: 3.6.23164.x (released June 2023) Feature Update
Added two new FullMonteUserConfiguration.txt options to simplify using Full Monte with Microsoft Project master projects with inserted external subprojects. The new options allow field mappings to be automatically applied to those external subprojects. 
Full Monte SRA for Microsoft Project: 3.6.23152.x (released May 2023) Bug fix
Fixed a crash when assigning User default Field Mappings to a new project where there was a conflict with existing data and the mappings included a Full Monte input field (like LOE or Schedule Margin flags).
Added a new FullMonteUserSettings.txt option (HONORLEVELINGDELAY=TRUE) to respect leveling delays set in Microsoft Project.
Full Monte SRA for Microsoft Project: 3.6.23108.x (released April 2023) Bug fix
Fixed a crash when creating export definitions if no other settings had ever been modified.
Improved import/expot dialog to remember last used configuration after clicking Save.
Full Monte SRA for Microsoft Project: 3.6.23103.x (released April 2023) Minor Feature Update
Significantly improved the performance of File, Export for large schedules.
Full Monte now saves the manual X-Axis settings separately for the various graph types (Date, Cost etc.)
Improved support for ‘Split’ tasks by calculating a ‘span’ duration encompassing all splits and using this in the simulation.
Improved the algorithm for the manual X-Axis scale marking on graphs.
Added a new FUllMonteUserConfiguration.txt option (USENEWXAXISSCALE=TRUE) to allow the user to also use the new scaling algorithm for auto-scaled graphs.
Full Monte SRA for Microsoft Project: 3.6.23069.1 (released March 2023) Feature Update
Added support for assigning templates from custom Number fields. Added user options to reduce clutter in field pick lists and improved performance with Project Enterprise Fields. Read the Relase Note.
Full Monte SRA for Microsoft Project: 3.6.23025.1 (released January 2023) Bug Fix
Fixed an issue where Full Monte could incorrectly prompt to Save Mappings after Field Mappings were updated.
Full Monte SRA for Microsoft Project: 3.6.23011.2 (released January 2023) Bug Fix
Fixed an issue where risk cost impact values could not be saved if the Microsoft Project currency setting was different to the Windows regional currency setting. The Microsoft Project currency symbol is now used for all validation.
Full Monte SRA for Microsoft Project: 3.6.22346.2 (released December, 2022) Bug fix
Fixed an issue with discrete risks caused by project names with no file extension.
Full Monte SRA for Microsoft Project: 3.6.22336.2 (released December, 2022) Deployment Update
Formally released new deployment configuration options.
Full Monte SRA for Microsoft Project: 3.6.22328.1 (released November, 2022) Feature Release
Added support for Duration and Cost Impact for discrete risks. Enhanced Import/Export to support multiple named definitions and allow input milestone date imports. Added system configuration options to support enterprise deployments along with other usability enhancements. Release Note
Full Monte SRA for Microsoft Project: 3.5.22165.1 (released June, 2022) Bug Fix
Fixed an issue where Importing duration uncertainty could fail for Normal Distributions.
Full Monte SRA for Microsoft Project: 3.5.22081.1 (released March, 2022) Feature Update
Added the ability to highlight specific percentiles on Histogram S-curves.
Full Monte SRA for Microsoft Project: 3.5.21229.1 (released August 17, 2021) Usability and Installation Update
Added a log file warning if imported Most Likely durations do not match Remaining Duration. Added additional diagnostic messages when opening projects.  Added a Schedule Margin Flag so that Schedule Margin Tasks can now be automatically set to a zero probability of occurrence. Reduced the time taken for most risk analysis by about 20% and reduced the likelihood of an out-of-memory condition. Added some additional .Net 4.0 files to the distribution to avoid issues with non-standard Windows 10 .Net 4.0 feature installations.
Full Monte SRA for Microsoft Project: 3.5.21058.1 (released March 1, 2021) Usability and Bug Fix Update
The major change in Full Monte 3.5 is a new installation process to better support corporate deployments along with enhancements to Project Server and Project Online Enterprise Fields. Bug fixes include better support for 4K monitors and resolving an exception that could occur after tasks were promoted to summary tasks.  Click here to view the release notes.
Full Monte SRA for Microsoft Project: 3.4.20338.x (released December 5,2020) Minor Feature Update
Full Monte now trims (removes leading and trailing spaces) from template names assigned to a custom text field in Microsoft Project to avoid errors when assigning templates.
Full Monte SRA for Microsoft Project: 3.4.20321.x (released Nov 16,2020) Bug Fix and Usability update.
Fixed an issue when saving discrete risks assigned to tasks, added a registry option to revert Inactive task handing to treat inactive tasks as active, fixed an issue where saving integer results set to NA in Full Monte would cause an exception with Project Enterprise Fields, improved the warning related to invalid template names found in Text/Activity Code values to include the invalid value.
Full Monte SRA for Microsoft Project: 3.4.20289.x (released Oct 15, 2020) Usability update.
Added improved exception diagnostic information when saving Enterprise custom fields and reading Resource rates (Currencies).
Full Monte SRA for Microsoft Project: 3.4.20275.x (released Oct 1,2020) Bug Fix and Usability update.
Bug Fixes for Tornado split bars, View size saving, European decimal separators. Minor enhancements for Tornado bar headers, Manually scheduled tasks.
Full Monte SRA for Microsoft Project: 3.4.20162.1 (released June 2020) Feature Update.
Click here to view the Full Monte 3.4 for Microsoft Project Release Note
Full Monte SRA for Microsoft Project: 3.3.20098.4 (released April 2020) Bug Fix Release.
Name Change to Full Monte SRA, File Export converts percentages to durations, fixed crash in Filter Dialog.
Full Monte 2017 R2 for Microsoft Project: 3.3.19249.3 (released September 2019) Bug Fix Release.
Autoscale History view X-Axis, fixed a problem where costs had manual profiles and cost escalation, updated code signing certificate.
Full Monte 2017 R2 for Microsoft Project: 3.3.19158.1 (released June 2019) Bug Fix Release.
Bugs fixed in this release include Probabilistic Branching, Foreign Language Support, and Edit Pane Sizing.
Full Monte 2017 R2 for Microsoft Project: 3.3.19123.2 (released May 2019) Feature Update.
Click here to view the Full Monte 3.3 Release Note
Full Monte 2017 R1 for Microsoft Project: 3.2.19036.1 (released February 2019) – Bug Fix Release.
Full Monte 2017 R1 for Microsoft Project: 3.2.18155.1 (released June 2018) – Feature Update.
Click here to view the Full Monte 3.2 Release Note
Full Monte 2017 for Microsoft Project: 3.1.18122.2 (released May 2018) – Bug Fix Release.
Full Monte 2017 for Microsoft Project: 3.1.17097.3 (released April 2017) – Feature Update.
Click here to view the Full Monte 3.1 Release Note
Full Monte 2016 for Microsoft Project: 3.0.16054.2 (released February 2016) – Bug Fix Release.
Full Monte 2016 for Microsoft Project: 3.0.15341.1 (released December 2015) – Major Release.
Full Monte 2.1 for Microsoft Project: 2.1.15317.1 (released November 2015) – Bug Fix Release – End of Life.

Full Monte for Primavera P6

Click here for the Full Monte for P6 Release Note

Full Monte SRA for Primavera P6: 3.6.24080.1 (March 2024) Minor Update
Full Monte now saves database connection information in a format that supports customer who have commas in file path names.
Changed the default save behavior to no longer save old style Full Monte reulst in P6 memo fields.
Added suppor for Microsoft SQL Server database in the Full Monte SRA Contractor Edition.
Resolved cosmetic several issues with the New Connection dialog.
Full Monte SRA for Primavera P6: 3.6.23362.x (December 2023) Minor Update
Fixed a bug that prevented P6 Codes being displayed in Full Monte columns.
Added ‘ New’ button to the Connection Configuration dialog to simplify new connections.
Full Monte SRA for Primavera P6: 3.6.23279.x (October 6 2023) New Configuration Options
Added options to reduce save time and ignore Full Monte passwords for SQL Server and Oracle users.
Full Monte SRA for Primavera P6: 3.6.23209.1 (Released July 28 2023) Performance
Modified Full Monte to load project WBS structures ‘on demand’ to reduce the time taken to open individual projects and reduce memory consumption where customers have large WBS structures on many projects.  Fixed an issue where Input Milestone Uncertainty was not read from previously saved data correctly. Improved the display of ‘foreign’ activity information and their predecessors/successors.
Full Monte SRA for Primavera P6: 3.6.23170.1 (Released June 2023) Bug Fix
Fixed an issue where Input Milestone Uncertainty dates were not loaded from the database when projects were opened in Full Monte.
Full Monte SRA for Primavera P6: 3.6.23135.1 (released May 2023) Minor Feature Update
Full Monte for P6 now supports an ‘import’ to load activity and milestone uncertanty data and discrete risks from P6 user defined fields. Also added a simple import for discrete risks from a CSV file. Added a new FullMonteUserConfiguration.txt option (SUPPRESSSAVINGP6RESULTS=TRUE) to suppress saving of results to P6 fields (i.e. Histogram result data). 
Full Monte SRA for Primavera P6: 3.6.23104.1 (released April 2023) Minor Feature Update
Full Monte now saves the manual X-Axis settings separately for the various graph types (Date, Cost etc.)
Improved the algorithm for the manual X-Axis scale marking on graphs.
Added a new FullMonteUserConfiguration.txt option (USENEWXAXISSCALE=TRUE) to allow the user to also use the new scaling algorithm for auto-scaled graphs.
Full Monte SRA for Primavera P6: 3.6.23069.1 (released March 2023) Minor feature Update
Added a new FullMonteUserConfiguration.txt option (SIMPLIFYGRAPHTITLE=TRUE) to simplify the graph title area by omitting Mean and Standard Deviation.
Slightly reduced the gap between graph X-Axis markers.
Full Monte SRA for Primavera P6: 3.6.22349.1 (released November 2022) Feature Update
Duration and Cost impact can now be specified for discrete risks.
Added a new option to graph views to ‘Copy to CSV’. This saves the histogram data (X-Axis intervale and Y Axis Percentage Hits) to a CSV file for use with Excel.
Added a new configuration file to allow users to modify some product behavior.
Added a new button to the menu to give direct access to the Tornado Sensitivity view. 
Full Monte SRA for Primavera P6: 3.5.22061.1 (released March 2022) Bug Fix and Feature Update
Fixed an issue where assigning uncertainty from a P6 Activity Code could fail if a WBS ID happened to match an Activity ID. Enhanced the SQL Log to include details of returned data rows.  Added the ability to highlight specific percentiles on Histogram S-curves.
Full Monte SRA for Primavera P6: 3.5.22021.1 (released January 2022) Feature Update
Made the handling of Mandatory Constraints an option on the Risk Analysis dialog.
Full Monte SRA for Primavera P6: 3.5.21308.1 (released November 2021) Bug Fix
Fixed an issue if you attempted to create a new database connection in a new install without opening an existing database connection first.
Full Monte SRA for Primavera P6: 3.5.21293.1 (released October 2021) Regulatory
Updated code signing certificate.
Full Monte SRA for Primavera P6: 3.5.21217.1 (released August 2021) Version Update
Introduced Contracter Edition licenses and simplified user management for SQLite databases.
Full Monte SRA for Primavera P6: 3.4.20272.3 (released September 2020) Feature Update
Click here to view the Full Monte 3.4 for Primavera P6 Release Note
Full Monte SRA for Primavera P6: 1.4.20097.1 (released April 2020)
Full Monte 2017 R2 for Primavera: 1.4.19249.1 (released September 2019) Bug Fix.
Fixed a problem with interpretting P6 Lags with Out-of-Sequence progress.
Autoscale History view X-Axis, updated code signing certificate.
Full Monte 2017 R2 for P6: 1.4.19158.1 (released June 2019) Bug Fix Release.
Bugs fixed in this release include Probabilistic Branching, and Edit Pane Sizing.
Full Monte 2017 R2 for P6: 1.4.19123.1 (released May 2019) Feature Update. Please see the Release Note.
Full Monte 2017 for P6: 1.3.18068.1 (released March 2018)  – Feature Update. (Supported P6 6.2 – 15.x)
Full Monte 2016 for P6: 1.2.16057.3 (released March 2016) – Feature Update.

Technical Support is FREE for the first 12 months after purchase.

Continued access to support and upgrades after the first 12 months can be purchased annually for:

Full Monte for Microsoft Project: $179 per year.
Full Monte for P6: $179 per year.

If you have any questions regarding download, installation, or using Full Monte, please contact support.

Training

For new license purchases of Full Monte SRA, we offer a free one hour online session to help you get started.

Additional online training can be purchased.

We also offer onsite training at your facility.

To learn more about the training please email training@barbecana.com